We fund life-changing and life-saving work to support cancer patients at The Christie
Charity Registration No. 1049751
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Donating through JustGiving is simple, fast and totally secure. Your details are safe with JustGiving – they’ll never sell them on or send unwanted emails. Once you donate, they’ll send your money directly to the charity. So it’s the most efficient way to donate – saving time and cutting costs for the charity.
In 2011, the Christie saved my life. My friend Wayne Hindle who was also fighting for his life never made it. I’ve never forgotten the laughs we had in that hospital. Never once did we talk about our plight such was the character he was. I miss him.
I’ve lost Carl Piddington a life long friend to a brain tumour a couple of months back, my aunt Vera last month and I have a cousin fighting a brain tumour right now. God forbid cancer doesn’t touch you.
The Christie are making great progress every day. All funds raised will redevelop the CT department a vital part of the hospital. It will ensure the capacity is increased, future proof services and ensure patients have a private and dignified service. Help me help them.
The Manchester to Blackpool bike ride is a 60 mile trek from Salford Quays. But I will be cycling to the start from my home in Bredbury. Cycling to Blackpool with family and friends, then cycling back home solo to Bredbury. It’s a 140 mile round trip that gets tougher every year. But you can make it worth while with your donation.
Thank you for helping me and the Christie save lives. We appreciate every penny.
When you arise in the morning think of what a precious privilege it is to be alive – Marcus Aurelius
Health and Fitness Travel, the wellness holiday specialists has released their all-new global website. Substantial revamps have led to improved aesthetic design, better accessibility and an intuitive layout, providing optimal navigation and even more resources for customers looking for a wellness holiday.
With the UK and Australian websites becoming international and advanced filtering of holidays, the consumer experience has improved exponentially.
Paul Joseph, co-founder of Health and Fitness Travel says “We continually strive to evolve and provide the best service possible and expand our offerings to the diversifying needs of our clients. Having a global-friendly website allows us to spread our passion for travel and well-being, placing us one step closer to achieving our mission of improving the lives of 100,000 wellness travellers by 2028.”
To achieve their mission, the global team, with headquarters in London, Melbourne, Manila and Toronto, are working hand in hand with partners, sharing accumulated knowledge and expertise, journeying far and beyond to seek new experiences they know their clients will love.
Set atop the scenic Algarve cliffs overlooking the Atlantic Ocean, Pine Cliffs is a secluded haven that provides a well curated luxury holiday. The resort is beautifully designed, adorned with murals and hand painted tiles that exhibit the richness of Portuguese culture. Be as relaxed and pampered as you wish with lavish spa treatments or active and on the go as you enjoy a broad range of fitness facilities and outdoor activities. For those wanting to enjoy the sun, sand and sea, venture a little further via panoramic lift and boarded walkway to the pristine Falésia Beach.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 6 nights at Pine Cliffs from £1,985pp or £2,905 for single occupancy. Price includes full board, a wellness programme and return private transfers.
A private haven perched on the sloping hillside of a quartz mountain, The Retreat Costa Rica exudes intimacy and calm with just 11 rooms. This transformational retreat was founded by life coach, celebrity chef and best-selling author Diana Stobo to provide a place that epitomizes well-being and promote a natural approach to addressing health issues. Through its six core tenets of stress reduction, cultural involvement, gentle physical activity, spiritual connectedness, wellness recovery and organic eating, embark upon a journey that will lead you to a balanced and healthy lifestyle.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 4 nights at The Retreat from £1,040pp or £1,295 for single occupancy. Price includes full board, a wellness programme and return private transfers.
Set on the riverbanks of the spiritual Campuhan river in Ubud, Svarga Loka caters to the discerning needs of wellness travelers, providing a sacred place to reflect and rejuvenate. With various programs and visiting international experts, focus on any wellness goals, from mindfulness, weight management to detox and holistic healing. Experience luxury accommodation and a range of activities including yoga, meditation, workshops and spa therapies. Svarga Loka not only offers a tranquil sanctuary, but also provides guests with invaluable skills and knowledge to continue their transformation journey long after their stay.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 5 nights at Svarga Loka from £1,750pp or £2,190 for single occupancy. Price includes full board, a wellness programme and return private transfers.
Journey to the enviable address of Courchevel, located at the heart of the French Alps in the world’s largest ski area, for a unique fitness journey with a touch of luxury. This retreat espouses an active lifestyle through a combination of sports, functional fitness, nutrition, and an atmosphere of an exceptionally beautiful environment. After every action-packed session, head to the social dining area to refuel with a healthy meal, prepared by in-house chefs. Bathe in the cool, crisp mountain air as you explore the serene surroundings and later end the day with a rebalancing yoga and meditation class.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 7 nights at Quintessence from £2,665pp or £2,580 for single occupancy. Price includes breakfast, a wellness programme and return private transfers.
A fusion of luxury and minimalism, Baobab Suites boasts elegant apartments with floor-to-ceiling windows and efficient facilities perfect for your all wellness pursuits. This retreat follows a well-balanced approach to wellness with active fitness sessions and soothing wellness and aesthetic treatments for recovery and relaxation. Practice various forms of yoga, tone up with Pilates or boost your endurance with swimming and running with expert coaching. Throughout the day and evening, enjoy nutritious meal options to reinvigorate your body. For those who want to explore, this island escape is just a walk away from beautiful beaches and close to buzzing shopping centres.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 5 nights at Baobab Suites from £720pp or £1,205 for single occupancy. Price includes breakfast, a wellness programme and return private transfers.
Nestled between lush pine forests and stunning mountains, Macdonald Monique exudes modern elegance harmonised with classic Portuguese flair. This health retreat puts your well-being at the front and centre with facilities and programs that help you find inner balance and self-awareness. For a unique pampering experience, unwind in the sensorial spa thermal circuit along with a range of treatments inspired by nature. Along with daily fitness activities, a range of healthy gastronomic experiences and luxurious accommodation appointed with unspoiled views of the sea and mountains, this hidden spa retreat checks all the boxes for a truly remarkable holiday.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 7 nights at Macdonald Monchique from £1,015pp or £1,245 for single occupancy. Price includes full board, a wellness programme and return private transfers.
Feel the freedom of nature as you escape to the Balearic island of Menorca for an exhilarating fitness and wellness retreat. Share a life changing fun-filled adventure with like-minded individuals amidst an untouched Mediterranean coastline and surrounded by beautiful fauna. This back to nature break will leave your body charged and mind de-stressed with a plethora of outdoor activities, from sunrise yoga and circuit training to restorative stretching and massages. Combining luxe-living, exercise, mindfulness and nutrition, Wildfitness Menorca promises an all-encompassing approach to health and fitness.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 6 nights at Wildfitness Menorca from £1,210pp or £1,725 for single occupancy. Price includes full board, a wellness programme and return private transfers.
Set in a rural castle in beautiful Puglia, Italy, Borgo Egnazia finds itself quietly removed from the frantic buzz of city life. Experience wellness in the lap of luxury with private fitness sessions, lavish spa treatments and a healthy gastronomy for the senses. Following a holistic approach, indulge in an extensive list of natural body care therapies to soothe you into deep relaxation. The retreat boasts 184 rooms, which spread throughout their grounds, multiple restaurants to suit any taste buds and an array of health and wellness facilities to accommodate a wealth of complimentary activities.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 5 nights at Borgo Egnazia from £1,795pp or £2,335 for single occupancy. Pricing includes breakfast, a wellness programme and return private transfers.
Six Senses Kaplankaya is a secluded wellness sanctuary set by the picturesque southern Aegean coast. Embrace a ‘live younger, longer’ attitude as you give your health a boost with a selection of indulgent spa treatments and fitness activities. Disengage from the stresses of daily life as you find your calm with sunrise yoga or a morning coastal walk, then sweat it out on a personal training session that will put you through your paces. Whatever your goals are, this Turkish getaway is guaranteed to help you take a step back and focus on your well-being.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 7 nights at Six Senses Kaplankaya from £2,485pp of £3,530 for single occupancy. Price includes breakfast, a wellness programme and return private transfers.
The award-winning BARAI Spa is the ideal destination for an all-encompassing healthy break to unwind and de-stress. Situated over acres of spectacular white sand beach, the BARAI is naturally centered on the element of water, bringing rejuvenation and healing by combining traditional Thai health rituals with contemporary western approaches. In this pocket of paradise, stay in a stunning BARAI spa suite with the luxury of your own private concierge. Whether you wish to practice yoga, kick-start your fitness or simply relax with holistic spa treatments, The BARAI has you covered.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 7 nights at The BARAI Spa from £2,335pp or £3,420 for single occupancy. Price is full board, with a bespoke programme and return private transfers.
REVĪVŌ is located atop the quiet hills of Nusa Dua in the south of Bali, made up of beautifully designed suites, villas and scenic grounds. It’s a holistic healing holiday with an emphasis on authentic ancient Balinese traditions. The spa boasts serene treatment rooms, contrast spa therapy plunge pools, steam rooms and a salt water floating pool. You can also focus your fitness with multi-functional facilities that include a yoga barn, a meditation room, a Pilates studio, a fitness room, and a fifty-meter lap pool. REVĪVŌ aims to soothe the spirit, rejuvenate the body and enrich the mind.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 7 nights at REVIVO from £3,355pp of £5,235 for single occupancy. Price is full board, with a wellness programme and return private transfers.
Offering wellness experiences in different parts of the world, embark on a wellness adventure designed to address your self-care needs. With their five-tenet wellness travel philosophy: breathe, move, mindfulness, nourish and experience, engage in immersive real-life opportunities with your idea of well-being in mind. You can travel on a custom itinerary or as part of their premium group retreats, and their wellness experts will be there to guide you throughout your journey. Have a taste of culture, wellness, luxury and a well-deserved down time so you can return home renewed and fully rejuvenated.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers a 3 – 11 night Pravassa tour for £3,500pp.
A natural healing retreat located in the west of Cyprus, Ayii Anargyri boasts an inherent atmosphere for health and restoration. Choose from a variety of programs that offer different solutions to your wellness needs, including detox, weight management, fitness, and holistic healing focusing on specific health conditions like psoriasis and arthritis. You can also easily indulge in a range of different spa treatments to leave you feeling rejuvenated and refreshed. With excellent spa and fitness facilities, Ayii Anargyri provides the right space to take some well-deserved time out for yourself to completely relax and unwind.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 7 nights at Ayii Anargyri from £1,040pp or £1,475 for single occupancy. Price is full board, with a wellness programme and return private transfers.
Wind your way up the scenic hills of Phapos and discover this idyllic 5-star golf, tennis and spa resort. With lush accommodation and an award-winning spa, Aphrodite Hills allows for an experience that truly embodies its philosophy of luxury, serenity and vitality. In between activities, replenish your energy with pampering spa treatments from hot stone massages to flower detox wraps. Explore the surrounding coastal region of Cyprus on a cycle tour during the day before you set the tone for a casual evening of alfresco dining at one of the 5 dining options to best suite your taste.
Health and Fitness Travel (0203 397 8891 healthandfitnesstravel.com) offers 7 nights at Aphrodite Hills from £1,105pp or £1,510 for single occupancy. Price includes breakfast, a wellness programme and return private transfers.
From a coach with a lift to advanced local knowledge!
Belle Vue Coaches has a large and varied fleet of vehicles. In short, however many people needing transport – plus all their needs, can be met by Belle Vue Coaches!
No matter what the size and class of your party, group, family or club and wherever you may be travelling to, we have a wheelchair-friendly coach that will meet your requirements.
Belle Vue Coaches spans Manchester, Cheshire, Derbyshire, Lancashire and beyond. No destination is a problem. With us, you are in the right place for wheelchair accessible coaches in the North West of England to anywhere in Europe!
So, whenever you need to transport a group of people with accessible requirements, Belle Vue’s wheelchair-friendly coach service has all the accessible features to transport wheelchair users more comfortably.
We really do have the best facilities onboard to make your journey a successful, safe and comfy one. Belle Vue’s highly trained driver crew is exceptional in looking after you from journey start to drop off home!
Available accessible transport service across Manchester and the North West
There is a wide selection of journeys to choose from. We have a brochure with over 70 day trip packages in it, loads more ideas and suggestion on Coach Hire Manchester and Funtastic Trips!
We have done all the research in going to the places we list
Elite driving squad trained to troubleshoot and resolve issues and problems that occur with panache and decorum
We piece great attractions, restaurants and shopping outlets together to make the perfect great day-trip
People can mix and match ideas and can create bespoke trips to suit their requirements. It is so simple
CAN’T is not a word in the Belle Vue customer experience requirement
They cover afternoon tea parties, markets and shopping outlets, tourism and culture
Belle Vue Coaches makes life easy for group organisers. If you book with us e.g. at Christmas, the chances are people will still be congratulating you on a fantastic event the next summer. Read our article about the Christmas Party Legend! It could be you!
We have a lift on the coach that means wheelchair users and people with stiff knees, limited mobility, etc. can avoid the steps!
Our drivers are specially trained to make every passenger INCLUDED rather than EXCLUDED. It’s not just about the coach having a lift, it is also about the service you experience, too!
We make FUN DAYS OUT for every kind of group – to every kind of place, it’s a ball on wheels!
Thrill seekers, family fun, shows, events, hot ice and a new roller coaster: ICON! There’s so much choice at Blackpool Pleasure Beach! The Autumn schedule is mixed and packed right up into the Christmas season!
Belle Vue is your perfect transport partner. Forget finding an all-day parking spot half-way across town and trudging about. We are here to make the experience nothing short of amazing!
Maximise your time with an experienced on-call driver who knows the best spots and puts your pleasure first!
BOOK YOUR EXPERIENCE TODAY. CALL 0161 947 9477. QUOTE “PLEASURE BEACH PACKAGE” FOR THE LATEST DEALS!
Blackpool illuminations, running from 31st August – 4th November 2018, has got to be one of the 10 great Wonders of the World: 10 kilometres long and using over one million bulbs!
2012 marked the centenary for the Blackpool illuminations. Princess Louise in May 1912 opened a new section of promenade. To mark that occasion, 10,000 lights were festooned along the promenade! The start of things to come!
You can hire a 20- 33- 49- or 83-seater coach or mini-bus from Belle Vue Coaches to visit Blackpool!
Kays Fish and chips, Blackpool Tower, Blackpool Rock, The Pleasure Beach, Blackpool Circus, the piers, promenades, the sea, stag and hen dos, Freeport Shopping Centre … EVERYONE LOVES BLACKPOOL!
Now is the time to book with us! Ask us if we can book tickets cheaper for you and save money!
Alton Towers Resort is now home to thrill rides such as Wicker Man, Galactica, Nemesis, Oblivion, Rita, Th23teen, Smiler, Blade and Enterprise. Over on our sister site, Funtastic Trips, we’ve posted all the latest ride details for you to check out!
Scare Fest 2018
Scarefest promises to be the scariest and the most terrifying event to date! There is something for all thrill seekers and families, with tons of terrific rides, blockbusting attractions, amazing live shows, and weird and wonderful costume characters. J
Join us for our terrifying Scarefest event 6th – 7th, 13th – 14th, 19th October – 2nd November 2018. It’s a Halloween Spooktacular when the Theme Park becomes home to Halloween! You get to enjoy rides in the dark plus there’s loads of extra entertainment.
Scarefest also brings the opportunity to ride the world’s first 14 loop rollercoaster in total darkness, casting advocates into the unknown alongside the return of the terrifying scare-mazes.
The multi award winning scare mazes have been re-scarified for this year and we are adding another NEW maze to the line up! And as if that’s not scary enough, dare you take on our world-class thrill rides in the dark?
Date: 3rd & 4th November. Join Belle Vue and friends for a spectacular Fireworks event, that will dazzle and delight!
Who would take a school trip in today’s ‘compensation culture’ society? Embarking further than the school gates with groups of young people is an increasingly terrifying prospect, given the alarm caused by highly publicised disasters and the explosion of paperwork that accompanies such events.
Despite this, every year, around one million, four hundred thousand passengers take excursions with Belle Vue and return fit and well, with a new enthusiasm for one another.
“There is no doubt,” said one teacher, “that trips are entirely worthwhile – they can have the effect of transforming one’s relationship with children. You have a chance to experience each other with the defences down and make contact on a human level that school often precludes.”
By starting early and keeping the tips below in mind, a school trip can be a rewarding and relatively painless experience. Funtastic school trips start here….
Your 57 top tips to ensure fun-packed, care-freeexcursions
1. Plan ahead and reserve your transporta.s.a.p.Teachers should always give themselves as much time as possible to plan a trip and should talk to their school trip’s transport provider early on in the process. Not only will this mean that groups are more likely to get their first choice of transport mode because of vehicle availability, but you can get a better price. It also gives parents a fair amount of time to save for the upcoming trip. Yellow School Buses are far more economical and a better choice for local journeys. Executive-style coaches can be chosen for further distances and coach holidays.
2. Be careful with your volunteersIf you’re choosing a colleague to help you lead a trip,pick one you think will make a good co-leader, so you aren’t stuck holding the teacher’s hand as well as the kids’. Care should be taken against using volunteers to ‘make up numbers’: a school or college might be negligent if it does not send enough employees with appropriate authority over the pupils in their care.
3. Check your venue’s staff teamPeople can make all the difference to the success of your school trip. Choose a venue with staff teams that you feel confident about dealing and working with during your trip. Staff and instructors at your chosen centre should be fully trained in any activities they are delivering, especially for adventure activities and sports which are regulated by the National Governing Bodies for each activity. This ensures a high level of instruction and also, more importantly, attention to health and safety practices for those activities.
4. Do your homeworkThere’s no better way to prepare for a school trip than actually seeing the location personally before booking. Many teachers like to organise a preview visit to the place they are considering ahead of the trip. This is a great opportunity to meet senior personnel at the location and see other school trips in action before you commit. This can also help you to think about the particular courses and educational modules you would like your group to take part in.
5. Make it funOne of the main reasons for a school trip is learning through having fun, whether that’s key life skills such as teamwork and leadership, or even investigating a river. Once all the basic elements of your trip are decided on, it’s time to introduce the trip to parents and students. A great way of doing this is via a letter home or at a Parents’ Evening, where the proposed trip can be presented and any questions answered and objections overcome.
6. Collecting payment if students are contributingDo not take money from students encountering you in the corridor or in lesson time. It is always a cheque thrown at you, not in an envelope and with none of the paperwork attached, that will later go missing, costing you hours of heartache and fruitless searching. Set specific times to accept cash or cheques, where you administer things properly and ensure the procedures are fair. Number deposit envelopes according to when they are received so that there can be no question of favouritism when it comes to allocating places.
7. Set deadlines carefully Be crafty with deadlines. Make sure you set students deadlines well in advance of the actual ones that you must meet so that you give yourself a bit of room for manoeuvre. It is inevitable that someone will forget to bring back their form or get it signed in time!
8. Plan the return time accuratelyAlthough Yellow School Buses can mean good savings for your school budget, they have to be back for school contracts in the afternoon, so you have to decide if you can fit in with this by planning the boarding and departure time early enough to get back in time, or alternatively hire a coach that can stay with you all afternoon.
9. SafetySafety is at the top of the list of concerns for trip organisers and parents in today’s litigious society. This concern for health and safety issues does not have to stifle the adventurous spirit of school trips and visits though. Instead it should create an environment which promotes challenge by choice in safe surroundings. Check before booking that your chosen transport provider is registered with all relevant organisations and authorities, such as TfGM,(or your local authority) the CPT and DVSA. (See tips 10, 11 & 13).
10. Vet your supplier with the local authorityTfGM (Transport for Greater Manchester), or your equivalent local authority, have vetted and qualified all suppliers who provide transport to schools on a contract home to school basis. They have a scoring system based on performance and reliability and roadworthiness which includes annual fleet inspections. Ask for a reference on their scoring or get a report. Getting a good report of an operator who operates with high service levels week in week out, ensures you are on to a winning partnership.
11. Check your supplier is a member of the CPT The CPT (Confederation of Passenger Transport) is an organisation which represents coach and bus operators at government level. The CPT promotes compliance amongst operators and they have operational and technical departments to assist operators in meetingup to date regulations and standards also benefiting from newest innovations.
12. CPT backup for handling emergencies The CPT also ensure emergency back-up procedures in the event of a road accident for all their members,including roadside emergencies and assistance in press and public relations handling. All good-quality operators are members of this association. Ensure your supplier is.
13. Check operators roadworthiness with the DVSA.Ask your operator for their DVSA OCRS report. The Vehicle Operator Service Agency have records on file of all transport operator’s maintenance records. This includes MOT pass rate on their vehicle fleet, roadside inspections and a general scoring system that gives quality information on the road worthiness of the coach/bus operator in question. The score rates from Red, Amber and Green and from 1 to 10. Green1 is low and Red 10 is high. Quality operators are in the green, with a score as low as possible. This is your ultimate guide to checking maintenance records of your chosen transport supplier.
14. Check your operator’s Insurance Claims Records Quality operators manage their staff and operations very tightly and will be happy to disclose this ifrequested. This is also an act of confidence, to highlight how low the claims record is and how safely they operate their business. Coach passengers are valuable cargo and a low claims record is a safe bet in anyone’s book.
15. How to measure Insurance Claims Records As a rule of thumb, insurance brokers would expect to pay on average 60% claims of the cost of the insurance premium. Quality operators will have claims records of less than 40% with top draw operators below 20%. You can assess the management of the operator by the number and type of the claims record.
16. Discover how quality operators improve poor driving standards If a driver has had an incident through his own negligence on the insurance policy, the operator should have placed him on a retraining assessment course with a qualified instructor, requiring him to obtain a qualifying score to maintain his position. Any small accidents that drivers have had can be assessed and monitored. Not assessing driving incidents results in greater calamities later. To ignore the danger is to deserve the disaster.
17. Does your vehicle have CCTV on board? Quality operators also have CCTV fitted to counteract false insurance claims and ensure secure evidence in the event of an incident due to a third party’s negligence and not their own. Operators also use this evidence to periodically monitor their drivers’ driving habits and behaviour, so as to improve their service to future passengers.
18. Ask transport operators about their recruitment policy‘Cowboy operators’ have no strategy for recruitment and training. They throw the keys at anyone with a nice smile, such is their desperation to put a driver behind the wheel and start earning them money.(There is a national driver shortage in the PCV industry). Good quality drivers are in short supply in the industry. For this reason, not checking a driver’s career history can be detrimental to the trip. Quality operators assess application forms thoroughly,including a personality test to evaluate how skilled and enthusiastic the applicant is about the job. They carry out a thorough interview, sometimes two, with the second incorporating a driving test.
19. Ask operators about their induction and training policy Good operators spend anything from a day or two to a week inducting new drivers. The induction includes a thorough exercise going through the company’s H&S policy and the Drivers’ Handbook/Operations Manual. The second day and additional days includes driver training,including up-to-the minute customer service skills. Having properly trained drivers results in you getting better performance on your trip. Also, check if drivers are CPC qualified.(Certificate of Professional Competence – the highest standard form of training in the industry).
20. Has the driver been checked out? Every operator’s recruitment policy should include two former employer’s references and a DBS (Disclosure and Barring Service) check. After this qualifying process a full day’s induction and training takes place to set the new applicant into the company’s operating systems. You are then assured that you are being served by a high-quality professional bus/coach driver who operates to a company’s operations manual.
21. Ask about quality control Some operators have no control over the standard and upkeep of their fleet of vehicles. Good maintenance starts with good cleanliness. Quality operators will have a vigorous system in place that is double or treble checked on a daily basis with a paperwork management system in place. At the higher end of the market they will be a member of the ‘Coach Marque Scheme’ which is the Industry’s Quality Scheme for a quality auditing system, or better still, operators will be certified to ISO9001, which is recognised across Europe.
22. Ask to see customer testimonials Ask to see previous customer testimonials. There’s nothing like seeing testimonials of a good service received from recent customers to put your mind at rest and give you confidence that your business has been placed in the right hands. If customers receive exceptional service they will record it with the supplier such was their gratitude. Quality operators receive testimonials by the bucket-load.
23. Check out the reviews on Google, Facebook and their website.Check out your operator on Google Places, Facebook and even their website. You can now check all the reviews that previous customershave left. This is another good indicator of the quality of the company’s service.
24. Check out the breakdown backup systems Although vehicles are well maintained, even a brand new one can break down. In the event of an unfortunate breakdown beyond the operator’s control, enquire about backup procedures or systems. When you are stranded at the side of the motorway, what’s the plan? Quality operators have spare vehicles ready for such events, or can supply another vehicle from their large fleet that happens to be near the area.
25. Extra backup plan for breakdowns As well as spare fleet vehicles quality operators have an army of quality approved suppliers that they can call upon. If it is a minor technical situation operators have their own ‘rapid response’ maintenance team and/or established relations with a ‘breakdown company’ that they can call upon for rapid assistance anywhere in the UK. Also the CPT have numerous operators that can be contacted. This simple point can get you back on the road in minutes rather than hours.
26. Safety On-board Before making a booking, ask the transport operator about on board safety systems. Most quality operators have a management card that is given to the customer,highlighting boarding and disembarking procedures,emergency exits, fire extinguisher, first aid kit, toilet location, emergency window exits with ‘break glass’hammers and designated teacher/supervisor seating positions to allow you to supervise the party during transit.
27. Comfort On-board The on board management card also highlights comfort facilities such as reclining seating, toilets,lighting, CD/DVD facilities and air conditioning. Having your team sat together and not strategically placed could result in inadequate supervision of the students and potential illness that could have been dealt with quickly could instead result in a sick passenger causing unpleasantness for the others.
28. Making the booking When you have a travel requirement and have obtained a satisfactory quotation from your supplier book the transport and ensure you get a confirmation. Be sure to indicate your full contact details, the date of travel,the time of collection, the number of passengers, the address and location departure point, the destination,any vehicle facility preferences and any special needs requirements. Also indicate the date and time of return journey and the payment terms.
29. Confirm the booking by acknowledging it Once you have received your confirmed booking,some operators like you to sign and return one copy of the contract along with a deposit or payment (not necessary if you have an account) to confirm your acceptance of the transport booking. Make sure you acknowledge the booking and check your travel details. A day or two before the date of travel you can obtain the driver’s name and contact details, should you wish to speak to them in advance. Most efficient drivers would call you the day before to cross check all your wants,needs and expectations.
30. Check the T&Cs and ensure your group are aware ofthem Obtaining and reading operator’s terms and conditions ensures you can abide by the rules of the coach. This will earn you the respect of the driver who will go the extra mile to meet your expectations. You must express the important terms to your passengers. Such things as; wearing seat belts, not blocking emergency exits, rules of the toilet, rules on smoking, drugs and alcohol. Abiding by the rules ensures a great day out. Failure to abide by the rules can, in some cases, result in cancellation of the journey; a disappointment for all concerned.
31. Get value for money You get what you pay for. If a trip is cheap then it will probably lack frills and could have poor vehicle maintenance standards and poor customer service. It could result in landing you in trouble with a breakdown and worst of all, stranded passengers. The cheapest price does not always mean the best value. When it comes to transport, you do get what you pay for. There is a difference between getting ripped off and paying a little extra for added value so it is worth doing your homework and ensuring you know what you are getting for your money.
32. Get added value from your supplier Coaching and bussing is a seasonal business. Between April and July, supply is short and prices go up, sometimes over-stretching budgets. The winter is quieter. Forming a long-term relationship with a quality operator will mean consistent prices throughout the year, rather than paying extra in the high-demand times, as operators will give discounts to regular clients. You can have extra assurance,having completed all your checks; much better than repeating the process again each time you organise a trip.
33. Visit your chosen transport supplier There is nothing like seeing who you are dealing with and what vehicles you are going to be travelling on,so visit your chosen supplier. Check out the driver’s appearance. Do they take pride in their uniform? Are the vehicles clean and presentable? Do the offices look tidy and organized? Is there a Mission Statement that drives the business? Depending what you find,you can judge what your trip might be like.
34. Get your risk assessments organised Do not be put off by risk assessments. Although they are a notable part of the organisation for teachers, risk assessments can be off-putting. Your organisation will have a straightforward procedure and policy in place. Transport operators should be able to cut down much of the work by helping with these. Quality operators will be audited on an annual basis, usually as part of an insurance policy and will be able to supply risk assessments for their transport operations to you with ease. If you are visiting an attraction, then obtain the attraction’s risk assessments and you will soon have the job done with ease.
35. Waiting for the bus Wait inside the school until the bus arrives or in a safe area in the school grounds. The driver will make his announcement on arrival. Avoid dangerous horseplay while waiting. Stay out of the danger zone: stand at least seven to eight steps (10 feet) from the edge of the road. Wait until the bus stops, the door opens and the driver says it’s okay to board the bus. On the return journey back to school, arrive at the bus stop or meeting point a few minutes early and wait for the driver to give the go ahead before boarding.
36. Getting on and off the bus Watch clothing or backpacks with dangling drawstrings or straps. Never try to retrieve an item dropped near the bus—get out of the danger zone immediately. Besure the bus driver can see you and you can see him or her. Never walk in front of the bus to cross the street, whilst the passing traffic cannot see you. Wait until the bus departs then attempt to cross the road. Never go behind the bus. Look both ways before crossing the street. If it is dark on the way to or from the bus, wear hi-visibility clothing or carry a book bag with reflective tape.
37. Listen to the driver’s safety instructions Listen for the driver’s safety introduction before departure (all drivers should complete one). This is a chance for the driver to make their personal introduction ensuring you will have a safe and fun experience. This introduction will highlight the position of the fire extinguisher, first aid kit, emergency exits, break glass hammers and also run through the facilities of the vehicle you are travelling on to ensure you travel safe and comfortable at all times throughout the journey. Ensure your group listen scarefully to this.
38. Riding on the bus/coach During the journey, your group must obey the driver, stay in their seats, face forward and never stand upon a moving bus. Seat belts must be worn at all times. Keep noise levels reasonable and do not distract the driver unless absolutely necessary.
39. Keep hydrated Never forget to bring bottled water during long bus trips. Keeping yourself hydrated normalises your body’s functions, something that will be beneficial to people who occasionally experience motion sickness.
40. Encourage comfortable clothing for the students On longer journeys and holiday trips wear comfortable attire and conserve your body heat by wearing something warm like a jacket or a sweatshirt,especially during the cold seasons. In addition, avoid tight tops, tight trousers, or any attire that can constrict your system’s blood flow. Stretch once ina while. Sitting still for hours can numb the muscles of your body that are not used. Thus, grab every opportunity to stretch and move around in your seat.
41. Avoid BoredomRecruit an entertaining driver from your operator. Most quality operators recruit based on personality and then teach the required driving skills. Quality drivers like to entertain and go the extra mile, especially on day trips and holiday tours. Most drivers give a tour description when passing places of interest. In the quieter times of the journey, you can play something on the vehicle’s CD or DVD system.
42. Take advantage of the internet With the advent of the internet, it is now easier than ever to research topics online. For constant travellers,this is great news since they can get all sorts of online information while on a trip using their mobile phones or laptops. Also, they can make informed decisions about their travel plans when they arrive at their destination. Or, on longer trips you can catch up on email chores and get organised for when you return!
43. Pick a destination your students will find interesting Always have your students in mind when choosing a destination for a field trip. Pick something that is appropriate to their academic level and that they’ll actually enjoy. Field trips should be fun! You might think it’s super-exciting to hear the perspective of a local representative talking about the politics of trash pick-up, but be ready to hear “I’m booooooooored”the whole day.
44. Liaise with your transport operator and/or driver beforehand Liaise with your transport provider when making your booking for advice. Also, liaise with the driver on the day. Make them your friend. They do the job, day in and day out and will have some suggestions that maybe a fresh approach to your own. When it comes to trips and excursions, drivers have seen it all multiple times. You would be surprised at what positive input they can offer you, resulting in better enjoyment for the students and a hassle-free day for you.
45. Research your destination’s attractions There are websites that provide online reviews about museums, galleries, theme parks, seaside resorts, farm visits, mills, restaurants and other places of interest, giving you a good idea of the places that are worth visiting. You can also get feedback from your transport provider, as it is most likely they have been there before with other organisations and can advise you accordingly. Check out www.funtastictrips.co.uk
46. Leaving without a plan There’s always that one teacher who wants to give the students a little extra learning by taking a detour or lingering at a site far too long. This can cause confusion and upset the trip for other groups, so always have all teachers involved agree to a schedule beforehand and stick to it. Always leave yourself a generous allocation of time by setting students deadlines well in advance of the actual ones you must meet. Group movements swallow time up at places of interest, so include ‘lingering time’.
47. Plan outcomes Know exactly what you want the outcome of your trip to be. Is your priority that your pupils learn life skills such as leadership or teamwork? Do you want them to develop an understanding of other cultures and languages? Or do you simply need to cover a key element of the curriculum that you cannot achieve in the classroom on some historical or geographical subject? Or is it just an excursion to have some fun as part of an annual reward for all the hard work put in over the year?
48. Always have a backup plan Though we’ve talked about the importance of sticking to the itinerary, let’s face it—stuff goes wrong. The planetarium is closed, or the super-cool dinosaur the kids were excited to see at the museum has been taken down for cleaning—or maybe the fair’s hot dogs have given everyone food poisoning. Having a backup plan can be helpful, but so can ‘a good attitude’ and a ‘commitment to having fun no matter what’ on the trip.
49. Communication with other teachers Many schoolchildren are banned from having mobile phones on in class, but make sure each teacher has one to communicate if separated and to facilitate making new plans on your trip.
50. Make sure you do headcounts Headcounts, headcounts, headcounts! Many teachers will tell you their most embarrassing and frightening moment on a school trips was when they realized they were missing a student. Count heads on arrival, during your visit and before departure!
51. Be prepared for messy moments Kids are like another species—they’re always sick,or getting dirty, or about to wipe their nose on you. Prepare for each trip by stocking up on wet wipes,towels and spare clothes, and make sure you have a contingency plan in case one of the children gets sick mid-trip.
52. On-board emergency situations In the event of an emergency situation or road traffic accident the driver’s training should kick in. They will want to ensure that the vehicle’s position is not in further danger, way up any casualties fast, activate the emergency services and administer first aid if required. Your assistance will be required in calming the remaining passengers, moving them to a safer position and keeping good order. Ensure your team are prepared to handle emergencies like this.
53. Medical needs Be sure to have researched the medical needs of your group. Anyone with an essential requirement needs to be planned for in advance. Ensure you have emergency medical supplies at hand. Also have high-factor sun cream, after-sun, lip salves, sick bags (pupils prone to sickness should bring pills),travel wipes, plasters and bandages. Be aware that teachers require express permission from parents to administer drugs of any kind, so make sure you getthis in advance if necessary.
54. Praise your students Queuing up for entrances, waiting for the bus, having manners at the dinner table, being on best behaviour during museum lectures can sometimes be tedious for students, especially the younger ones, so always take time to highlight how good they have been and thank them sincerely.
55. Thank your driver If you have had a great driver on your day trip be sure to express to them how much you appreciated their input and enthusiasm. If their efforts have been appreciated even by just a ‘thank you’ they are sure to push the boat out for you on the next occasion and they are sure to spread positive vibes about you should other drivers be serving you in the future.
56. Give your operator some feedback Quality operators love your feedback so they can measure and improve their service levels, resulting in a better experience for you next time. Be sure to complete the aftersales form if there is one or failing this, drop them an email or letter.
57. Give the students something to remember the day by Parents love to share the experiences of their children. If you have any photographs of the day, any great stories, be sure to send a letter or memento of their child’s day to the parents or, if they are older, send it to the student directly.
Thank you for reading my blog. I hope this proves of some use in making all your school travel experiences risk-free and fun-packed. Let’s face it, carrying 60 children from A to B on a day trip outing can be a military operation and could result in disaster if you don’t do your homework. Plan carefully and you can sit back and enjoy the adventure and create a learning atmosphere where the bond between teachers and students can become even stronger away from the classroom. Belle Vue have been providing professionally organized school trip excursions for the past 20 years. (We also have a professional coach holiday touring department that caters for holidays in the UK and EU.) Speak to our team to get free advice,help in planning your day, and discounted tickets to many theme parks, zoos and places of adventure.
EU announces two cities to hold the title of European Capitals of Smart Tourism in 2019 and recognises a further four cities for their outstanding achievements in: accessibility, sustainability, digitalisation and cultural heritage & creativity
Helsinki and Lyon have been selected as the winners of the first edition of the EU’s European Capital of Smart Tourism competition, following a jury meeting in Brussels on 24 September 2018. The official Award Ceremony will take place at the European Tourism Day conference, organised by the European Commission on 7 November 2018 in Brussels.
The European Capital of Smart Tourism is an EU initiative based on a proposal from the European Parliament, which secured its funding for 2018 – 2019 through a Preparatory Action. The initiative focuses on strengthening tourism generated innovative development in EU cities and their surroundings.
38 Cities from 19 EU Member States had applied to compete for the title but both Helsinki and Lyon stood out for their innovative tourism measures in all 4 categories of the competition, the exciting programme of activities they have put together to celebrate their achievements and their suitability to act as role models for other burgeoning smart tourism destinations during 2019. The seven-member jury, comprising representatives from the European Commission, European Parliament, European Committee of Regions and the EU Member States: Bulgaria and Austria (holders of the Presidency of the Council of the European Union during 2018), decided upon the two European Capitals of Smart Tourism 2019. Four further cities were announced as the winners in the specific categories: Accessibility (Málaga), Sustainability (Ljubljana), Digitalisation (Copenhagen) and Cultural Heritage & Creativity (Linz). These four cities will be recognised with European Smart Tourism Awards.
Commissioner Elżbieta Bieńkowska responsible for Internal Market, Industry, Entrepreneurship and SMEs, said: “I congratulate Helsinki and Lyon for the outstanding solutions that they put in place to make tourism in their cities smart and innovative. Our objective at EU level is to foster the sustainable development of tourism by showcasing innovative solutions from EU cities in tourism. We believe that the European Capital of Smart Tourism initiative will help to establish a framework of exchange of good practices between European cities, including learning from each other and networking, creating opportunities for cooperation and new partnerships. Tourism is important for the EU economy so we all need to work together more effectively to be more competitive and grow in a sustainable way”. Throughout 2019, Helsinki and Lyon will be given EU wide visibility. Both cities will be provided with expert communication and branding support, which will include the production of promotional videos, the installation of a purpose-built sculpture and bespoke promotional activities.
All of the winning cities will be awarded at the European Tourism Day on 7 November 2018 – a major EU tourism event – and featured at the exhibition where several hundred participants from all over Europe will have the opportunity to discover their best practices in the field of smart tourism. To view the programme and register for the event, please click here. For those not in Brussels in November, stay tuned for the exciting programme of events and activities taking place in the European Capitals of Smart Tourism during 2019. For all the latest news on the European Capital of Smart Tourism, sign up to their newsletter, or follow them on Facebook or Twitter.
Cheshire, and the surrounding towns and villages is the most beautiful stretch of England’s countryside!
Belle Vue Coaches was established and is based in Cheshire and runs all kinds of services to: Bollington, Chester, Congleton, Crewe, Ellesmere Port, Handforth, Knutsford, Macclesfield, Middlewich, Nantwich, Neston, Northwich, Poynton, Saltney, Sandbach, Warrington, Wilmslow, Winsford and more!
Some of Belle Vue Coach’s best day trips in Cheshire currently include:
Blue Planet Aquarium, Chester, Chester Zoo, Crocky Trail, Delamere Forest, Gulliver’s World, Jodrell Bank, Lyme Park, Macclesfield Forest, Manley Mere, Quarry Bank Mill, Stockley Farm, Tatton Park and Quarry Bank Mill. There’s further detail currently on our sister website: http://coachhiremanchester.com. All our day trips to theme parks and places of special interest will also be published on http://funtastictrips.co.uk – which puts all the exciting events, activities and destinations in one place!
Whatever the transport options you need, the accessibility, flexibility and reliability Belle Vue Coaches offers is the second to none. Our drivers are highly experienced, with central training and support, accreditation and performance reviews. Wherever and however you choose to travel, they will meet your bespoke needs and will adapt their schedule to meet changing requirements whilst you’re out with us. Always available by phone, if you’re on a day trip involving multiple stops, if you have travellers who use wheelchairs, if you need to alter your plans on the fly, we’re with you. We work alongside you to give you the very best travel options.
At Belle Vue, we go the extra mile! Teamwork makes the dream work!
It has been a testing few weeks with the terrorist attacks in Manchester and London. Some Group Organisers are nervous about venturing into the cities. We are writing to inform you our team are prepared and vigilant and have been trained in prevention and protection.
In October last year, long before any attacks in Manchester, our team attended the Greater Manchester Police Headquarters for a training session in counter terrorism. In the spring we have rolled our Counter Terrorism training programme out across the team weeks before any events in Manchester had happened.
Our team are trained in how to stop an attack from happening and if that’s not possible then how to mitigate the impact. We are trained to seek out suspicious behaviour and packages. We know how to take actions to strengthen passenger security and keep our passengers safer. Although the UK is on a severe security grading the chances of an incident happening on your trip are extremely low indeed.
Over the last 10 years there’s been 1.4 deaths per year in the UK due to terrorism – which, according to research from BuzzFeed, means you’re more likely to be killed by dogs (18 deaths per year), hot water (100 deaths per year) or using your phone while driving (2,920 deaths per year).
On the night of the Manchester Arena attack we had numerous coaches out on conference work which ended up in the city on lockdown all night. Our team handled the events of that evening superbly. We also provided complimentary transport for the councillors attending the vigil in Manchester and provided transport for the victims families at the One Love Concert.
Manchester is a City United. We don’t live in fear and we go about our daily business as normal. You should too. You can be assured that the safety of our passengers is paramount and we take whatever steps necessary to make our services safer for our passengers.
Thank you for your continued support. Assuring you of our close and personal attention at all times.
Football: Ever noticed Pep Guardiola when Man City are playing? He stands on the touch line or sits in the dugout. You never see him in goal, shot stopping. Or playing centre half, stopping attacks. Or running up field trying to score a goal. He manages the team.
Ever find yourself shot stopping in your organization? Or running up field trying to score a goal? Why do we do that when we have a team? The problem with a lot of entrepreneurs and managers is they try to do everything themselves. It’s time to delegate and save your time. List all the functions that happen in your organization. Then delegate each function to one of your team. Have one key person managing each department and have them report to you every week. This way you can manage the department with your departmental manager offering support and advice when needed, with them having full control and support off you to make decisions and get things done.
A human being will do ten things in a day. 9 really well and 1 not so well. The problem with most organizations is the person will never hear anything good about the 9 things they did well, but they will never hear the last of the 1 thing they didn’t do so well. This drives morale into the floor and makes people perform poorly and eventually leave. Offer praise on an individual’s achievements and focus on the positive feedback. Watch them grow.
Work on the business - not in it
Once you have built a team, with departmental managers, have a general manager sit over the departmental managers. This is the one person who is calling the shots over the others in times of need. You only need deal with this one person daily with a team meeting once a week.
Get an office in your home. Work from there. You will gain a perspective of the business and be able to change it to what your vision is. Sometimes being in the woods means you can’t see the trees clearly. You get a better perspective of something if you are stood outside of it. The same happens when you work out of the business. With a mobile phone and a laptop, you can work from anywhere in the world and truly create a better work life balance. Imagine working from your Spanish holiday home, the beach or a coffee shop?
Once the operational side of the business is delegated out you can concentrate on training and motivating your team, improving your marketing and building a brand.
Invest time and money
Invest money on key assets. In the transport sector these assets are your vehicles. Then sweat those assets. Work them. Have them busy on contracts and income producing activity. Have financial targets for these assets and make sure you achieve them.
Train your team. Whatever department they work in, make sure they know what they are doing to the best of their ability. Most employers on the smaller side see training as a waste of time and money. They may have invested in their staff only to see them leave or not realize their full potential. Train your team so they are brilliant at what they do. Train them so they are good enough to be head hunted off another company, but treat them good enough so they wouldn’t want to leave
Listen to your customers
If you are offering a product or a service get your customers feedback on how you did. Then make improvements based off their suggestions. Have a ‘customer feedback form’ for the customer to complete after every experience. Make a holiday prize available to one lucky customer so people feel it worthwhile to complete your aftersales form. Regular customers who value your service will help you improve it because it will be to their benefit.
The improvement list will come in and you can start improving the business. Imagine contacting a company and telling them all the things you would like improving. Then they write back to you thanking you and informing you that they have made the changes and they can’t wait for you to experience the upgraded service. Customers love being listened to and being taken care of. Offer the best service with a smile.
Get consultants to audit your business and improve your game. Meet these new guidelines. Consultants are like fitness trainers to businesses. Ever had a fitness trainer train you down the gym? They ask you to do a hundred sit ups and when you knock them out, when you get to ninety-five they say, “Give me another twenty!” Before you have even realized you have knocked another twenty out! You would not have done that without the motivation of a fitness coach. The same can be said in business with consultants. They push you to new parameters.
Set BIG goals and go and meet them. Having regular audits means you constantly thrive to be on the top of your game and this will be reflected in the service you offer and the financial rewards will follow.
Compete in industry awards
Who are the market leaders in your industry? What do they do that you don’t? Find out! The best way to become a market leader is work like one. An easy way to do this is compete in industry awards. You may think that you are not worthy to compete at an industry level but everyone has to start somewhere.
Completing applications for industry awards will make you think about your business right across the board and it will highlight weaknesses or areas that could be improved. This is the real joy about awards. It is not winning the award which is great in its self. It is the improvement to the business and the status it brings to your team. Ever wondered why the SAS was considered the elite soldier? Because they were called ‘Special’ – The Special Air Service. People grow another inch when they think they are special and they produce results to match.
Start competing at industry awards and follow people who are having the success you crave. Our life is what our thoughts make it. Start thinking successfully and your actions will produce the results you imagined.
Make it fun – create play at work
Who wants to work in an organization that is boring? I don’t! You don’t! Imagine working at Virgin or Apple? You bet it wouldn’t be boring would it?! So make your place an exciting place to work. What could you do to spice things up? Have breakfast with your team first thing on a Monday morning? Have a few cocktails after work on a Friday night? Take an activity day out team building? It’s all the rave in the corporate world of 2016. Take a day out to the races? Have a company barbeque? Organize a company holiday? Have a Christmas party? Whatever you do, plan it with enthusiasm. Keep it real not fake and have fun. See the joy it brings to the team. It is priceless.
(It was once said that Brian Clough the Nottingham Forest manager, took his players out to the pub on the eve of a European Cup Final for three beers. He thought it would create a party atmosphere, settle the nerves, and made sure the players slept before the biggest game of the club’s history. It worked!)
What can you do to create some fun?
7 SMALL THINGS TO CREATE SOMETHING BIGGER. HAVE FUN AND LIVE YOUR DREAM IN 2016.
Who would take a school trip in today’s ‘compensation culture’ society? Embarking further than the school gates with groups of young people is an increasingly terrifying prospect, given the alarm caused by highly publicised disasters and the explosion of paperwork that accompanies such events.
Despite this, every year, around one million, four hundred thousand passengers take excursions with Belle Vue and return fit and well, with a new enthusiasm for one another.
“There is no doubt,” said one teacher, “that trips are entirely worthwhile - they can have the effect of transforming one’s relationship with children. You have a chance to experience each other with the defences down and make contact on a human level that school often precludes.”
By starting early and keeping the tips below in mind, a school trip can be a rewarding and relatively painless experience. Funtastic school trips start here….